A person jumps from a fourth-story window 15.0 m above a firefighter's safety net. The survivor stretches the net 1.0 m before coming to rest. (a) What was the average deceleration experienced by the survivor when slowed to rest by the net? (b)What would you do to make it "safer" (that is, generate a smaller deceleration): would you stiffen or loosen the net? Explain.